Our Commitment to You — Order Verification & Payment Disputes

CAIRS SHOES
1 Chick Springs Rd, Suite 214 E
Greenville, SC 29609

Last updated: September 1, 2026

We're Here to Help

At CAIRS SHOES, the health and comfort of our customers comes first. Every order is important to us, and we work carefully to make sure each one is accurate, secure, and processed with the care you deserve.

Order Verification

From time to time, we may review an order to confirm details or verify payment information — this is a standard step we take to protect our customers and their personal information. If we have any questions, we'll reach out to you directly. Orders cancelled before shipment are voided automatically, and any payment is returned to the original payment method in accordance with our Refund Policy.

Payment Disputes

We're always happy to resolve questions about an order or charge directly — just contact us at wecairs@cairs.biz and we'll make it right. In the rare event a payment dispute is filed with a bank or card provider, we will respond promptly and provide complete documentation, including proof of order status and any applicable refund. We may also share transaction information with card networks and fraud-prevention programs to help protect our customers and our business.

No Waiver of Rights

Nothing in this notice waives, limits, or releases any right, claim, or remedy CAIRS SHOES may have under applicable law, our Terms & Conditions, or our Refund Policy.

Contact

Questions about an order or this notice may be directed to wecairs@cairs.biz.